How to Report a Concern
We pride ourselves on being a welcoming and approachable school - where we would hope that all parents would feel happy to approach us with any questions they may have.
Depending on the nature of your question / concern, the following information should help you to find the right person to discuss it with.
Do you have a suggestion?
Please let Mrs Welch, the Headteacher, know. You can do this in writing, by email, or by stopping to chat when she's out on the playground.
Do you have a question about your child's classwork or homework?
If you are not sure about part of your child's homework, or classwork - please speak to your child's class teacher who will be only too happy to help. There are many ways to do this - you can put a note in your child's Homeschool book to ask a quick question, or request an appointment. Alternatively, you can drop in after school to ask them. If the question needs a longer time, your teacher may make an appointment with you - so they can give you the time you need.
Is your question related to Special Educational Needs?
The first person to talk to will be your child's class teacher. However, you may also wish to talk to Mrs Durham - our SENCO. To do this, it is best to make an appointment through the school office.
Is your question related to medical needs?
If your child has a specific medical need that you wish to discuss, you can talk to Mrs London at the school office. She will be able to assist with information such as asthma, or medication. If the need is more complex, she will make an appointment for you to see the appropriate person in school who can help.
Is your question related to payments for trips or dinner money?
For any questions relating to payments, please speak to Mrs Brett, our finance administrator.
Is your question related to the BASE?
For any questions relating to the BASE, please speak to Mrs Dennis, our finance assistant.
Are you looking for lost property?
We have a store of lost property in the main entrance area. You are welcome to come and look in these with your child - at the end of school each day.
Do you have a question about school dinners?
Please speak to Mrs London, in the school office.
Are you worried about your child emotional needs eg. worried they are anxious, or not wanting to come into school, or being bullied?
Please speak to your child's class teacher in the first instance. We also have Mrs Queen working in school who is our Learning and Wellbeing Mentor. Mrs Durham is also our Senior Mental Health and Wellbeing Lead, who may also be able to help you.
Still have a concern?
If you are still concerned, after talking to the relevant person in school, please speak to a more senior member of staff:
For Year 3/4, you should talk to Mr Grieve, our Year 3/4 Unit Leader.
For Year 5/6, you should talk to Mr Hodgkiss, our Year 5/6 Unit Leader.
If you remain concerned following this, please speak to Mrs Welch, our Headteacher, or Mr Righetta, our Deputy Headteacher.
We will always listen carefully to parents, and try to resolve any concerns as quickly as possible.